Setup & Takedown Service Policy

At Day Rentals, we offer optional setup and takedown services to make your event easier, safer, and more organized.

Our team can deliver, place, set up, and remove rental equipment based on your event layout and instructions.

Standard Setup & Takedown Rates

Setup and takedown service is available for most rental items at the following standard rate:

$3.00 per item for setup and takedown

This rate applies to common event rental items such as:

• Chairs
• Tables
• Table linens
• Cocktail tables
• Basic event equipment
• Other small rental items

For example:

• 50 chairs set up and taken down: $150
• 10 tables set up and taken down: $30
• 10 linens placed and removed: $30

Setup and takedown pricing is calculated per individual rental item unless otherwise quoted in writing.

Larger or Specialized Rentals

Some items require additional labour, equipment, time, or safety planning. Setup and takedown pricing for the following may be quoted separately, unless setup and takedown is specifically included in the rental price or listed as included on your quote or invoice:

• Tents
• Tent sidewalls
• Staging
• Dance floors
• Audio equipment
• Lighting
• Pipe and drape
• Large furniture rentals
• Large quantities of equipment
• Custom layouts or complex event setups

Tent setup and takedown is included when renting a tent from Day Rentals unless otherwise stated in your quote or invoice.

Customer Setup Instructions

The customer is responsible for providing clear setup instructions before delivery or being present at the time of setup to direct our team.

Customers may provide setup directions by:

• Being on-site during setup
• Sending a site map or event layout in advance
• Providing photos, drawings, screenshots, or visual plans
• Marking table, chair, tent, stage, or equipment locations ahead of time
• Clearly identifying where each rental item should be placed

Visual setup plans should be sent before the scheduled delivery or installation date whenever possible.

If no setup instructions are provided and no authorized person is available on-site, Day Rentals will place items in a reasonable and accessible location at the property. Additional labour charges may apply if our team is required to move or rearrange equipment after the initial setup is complete.

Site Readiness Requirements

Before our team arrives, the customer must ensure the setup area is:

• Accessible by our truck, trailer, and staff
• Clear of vehicles, garbage, furniture, debris, and other obstacles
• Safe and level for equipment placement
• Large enough for the rental equipment and event layout
• Ready at the scheduled delivery or setup time

For outdoor events, customers should identify any soft ground, uneven areas, slopes, narrow access points, gates, stairs, or other conditions that may affect delivery or setup.

Changes to Setup Plans

Changes requested after our team has arrived may result in additional labour charges.

This includes:

• Moving chairs, tables, or equipment to a new location
• Changing the room layout after setup
• Adding setup services that were not included in the original booking
• Requiring additional trips, staff, or equipment
• Delays caused by an unprepared site or unavailable customer contact

Any additional charges will be communicated when possible and added to the final invoice.

Takedown Requirements

Customers are responsible for ensuring rental items are reasonably accessible for pickup and takedown.

Unless otherwise agreed in writing:

• Tables should be cleared of food, decorations, and personal belongings
• Linens should be removed from tables unless linen removal was included in the service
• Chairs, tables, and equipment should not be moved to inaccessible locations
• Rental equipment must not be left outside in unsafe weather conditions unless approved by Day Rentals
• Customers must ensure there is safe access for our staff during pickup

Extra charges may apply if rental equipment is excessively dirty, damaged, missing, blocked, difficult to access, or requires additional labour to collect.

Important Note

Setup and takedown service is intended to assist with standard placement and removal of rental equipment. It does not include event decorating, cleaning, moving customer-owned furniture, removing garbage, or rearranging equipment after the event unless specifically quoted.

For large events, weddings, tents, staging, or custom layouts, we strongly recommend sending a visual setup plan in advance so our team can prepare properly and complete setup efficiently.

For questions or to add setup and takedown service to your rental order, contact Day Rentals.

Email: [email protected]
Phone: +1 844-937-5420